Privacy Policy
Last updated: September 1, 2025
This Privacy Policy explains how TrendyToppers (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit, shop, or interact with our website https://trendytoppers.shop (the “Site”) and related services (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted here with the revised “Last updated” date.
Information We Collect
Information You Provide Directly
We collect information you provide when you:
- Create an account or make a purchase
- Contact us via email, live chat, or contact form
- Subscribe to newsletters or marketing messages
- Leave reviews or share content
This may include:
- Name, billing and shipping address, phone number, email address
- Order history and payment details (processed securely by third-party providers)
- Account login details (username, password)
- Messages or support requests
Information Collected Automatically
When you visit our Site, we automatically collect certain data through cookies and tracking tools, such as:
- Device and browser type
- IP address and general location
- Pages viewed, items added to cart, time spent on site, links clicked
This data helps us improve performance, personalize experiences, and keep our Services secure.
Information from Third Parties
We may receive limited information from:
- Payment processors (for transaction verification)
- Shipping and logistics providers
- Analytics and marketing partners (e.g., ad performance data)
How We Use Your Information
We use your information to:
- Process Orders: fulfill purchases, manage accounts, arrange shipping
- Communicate: send order updates, answer questions, provide customer support
- Improve Services: analyze usage trends and personalize shopping experiences
- Marketing: send promotions, show tailored ads (with your consent where required)
- Security: detect and prevent fraud, unauthorized use, or violations of policies
- Legal Obligations: comply with applicable laws and respond to lawful requests
Data Sharing
We do not sell your personal information. We only share it with trusted service providers as necessary to operate our business.
| Category | Shared With |
|---|---|
| Contact info (name, email, phone) | Shipping partners, customer service tools |
| Payment details (processed securely) | Payment processors only |
| Order history & purchase data | Logistics providers, IT systems |
| Usage data (cookies, browsing activity) | Analytics and advertising partners |
We may also disclose data if required by law, to protect our rights, or in case of a business transfer.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep items in your cart
- Save preferences for future visits
- Improve performance and site speed
- Show relevant promotions
You can manage cookies through your browser settings. Blocking cookies may affect some features.
Learn more about cookies at WordPress Cookie Policy.
User-Generated Content
Any content you post (reviews, photos, comments) may be visible to other users. Please avoid sharing sensitive personal information in public areas of the Site.
Data Retention
We retain your information as long as necessary to:
- Provide Services and manage your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data Security
We use encryption, secure servers, and other safeguards to protect your personal data. However, no method of transmission is 100% secure. Please avoid sending sensitive data through unsecured channels (e.g., plain email).
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your data
- Restrict or object to certain uses
- Withdraw consent (where applicable)
- Receive a copy of your data in portable format
To exercise these rights, contact us at help@trendytoppers.shop. We may require verification of your identity before fulfilling requests.
You can also unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of our messages. Transactional emails (such as order confirmations) will still be sent.
Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child has shared personal information with us, please contact us so we can remove it.
International Data Transfers
As a UK-based business, your data may be stored or processed in other countries (including the EU or US). Where required, we implement appropriate safeguards, such as Standard Contractual Clauses, to protect your data during international transfers.
Complaints
If you have concerns about how we handle your data, please reach out to us first at help@trendytoppers.shop. You may also lodge a complaint with your local data protection authority if you are not satisfied with our response.
Contact Us
For questions about this Privacy Policy or our data practices, please contact us:
TrendyToppers
Email: help@trendytoppers.shop
Business Location: United Kingdom
STORE INFORMATION
Business Name: TrendyToppers
Customer Support: Available 24/7 via live chat
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM
Email: help@trendytoppers.shop
Business Address: 22 Annfield Rd, Inverness IV2 3HX, UK
